Pros
Job security. Good honest product. GREAT operations teams.
Cons
Where can I start? First off the bat, last year the business development leadership changed the sales plan mid year because the US sales team made too much money in commission in Q2. They flat out said “your sales plan has changed due to ‘market changes due to COVD’ and took $20-30k in commission right out of the pockets of their sales force, just because they didn’t want to pay it. Meanwhile, the stock price soared. Which is great for all of leadership. So much that they flaunted it on our annual sales call making a HORRIBLE rap video saying “we are UPS, YOU are UPS!” with the executives RAPPING being THRILLED with how well their stock is doing. Meanwhile they are presenting their happiness and stock wealth to a group of people who saw a 10% job cut, slashed commissions and demoted my manager. Needless to say, I GLADLY left UPS business development and doubled my salary as a Product Manager. UPS as a company is solid. Their operations are run by an INCREDIBLE group of men and women that deserve every dollar they make and more. UPS business development and executive leadership can suck a fart. I am so happy I left, I would never suggest anyone to be an Account Executive unless you really need $60k base salary and absolutely no control over your commission, and love spending 75% of your day being yelled at by customers because the general customer service line is hysterically broken.