UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good entry level job - You don't need an A+ (they don't verify it) - If you're good, you can do the job from any office, even your home, but your boss doesn't like that. - They can pay upto $32/hr if you're good at what you do and I mean truly good.

Cons

Hours are not conductive to having a social life, the toilets are gross, the place is filthy all the time - literally had all the big wigs in a new building and not one of them bought soap to wash their hands. management expects you to wear nice pants in summer while climbing over dusty belts and greasy rails, management also won't hire you if you have any physical or mental setbacks that they become aware of during your trial period, your trial period is a year, you do need a car, Management believes you must be onsite for a computer not working properly. The IT call center that is suppose to help with the easy stuff, can't do their job so you technically have more work than you should.

4.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

No human interaction unless I needed to ask a question or ask a customer to sign for a package. The comfort of driving my own vehicle was nice, plus they have 67c mileage reimbursement. Simply, stress free work with no micromanagement. My supervisor always answered the phone or called right back. The job is super straightforward. Flexible hours. Could easily swap packages with others to get more or less hours.

Cons

Training and hiring process was disorganized. I could have started work sooner if I just would have called and bugged them. It was the first year they were using an all online hiring system, and it definitely had some bugs. But once I started work, everything was smooth going. Hours weren't guaranteed, and sometimes I wound up with less than I was expecting to work which was frustrating. But overall, the great pay made up for that.

2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits for the person

Cons

Toxic environment and does not keep confidentiality.

Viewing 403 - 405 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.