UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jan 9, 2023

Loader/unloader

Recommend
CEO approval
Business Outlook

Pros

None aside from possibly being able to choose desired shift

Cons

Horrible work environment, favoritism, little to no career advancement

2.0
Nov 22, 2022

Missed the mark on mandate to Return to Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The idea of change has been taken to heart with policies removing the requirement for shaving for male employees, emphasis on diversity, recent change to salary transparency, and shift to a better pay mix. There's also good insurance benefits.

Cons

Recent mandate requiring workers to come in a minimum of 3 days a week is outdated. Management employees were able to bring in record profits for UPS in the two years of being remote yet there's still a stubborn push for in-person work. Pay is still lacking compared to other companies like Home Depot, one of the reasons many folks left this year. Vacation is 2 weeks across the board until you have 5 years of employment. Not many holidays either. Corporate headquarters is located in a heavy traffic area. No public transit subsidy, gym membership is not included and neither is food. Work life balance is lacking. Often hear of long term UPSers putting in 7AM - 6PM work days. This will get worse with return to office.

2.0
Oct 27, 2022

Probably not

Recommend
CEO approval
Business Outlook

Pros

The cool outfit. The customers are 95% excited to see you and happy you showed up. It's an International Company with a lot of resources.

Cons

The artificial offer of benefits! This jobs ends before benefits are given, it lacks integrity on the part of the company to knowingly make such an empty offer. It's an International Company with a lot of resources, so why is the tech side of the company failing so hard. The app we are given to use, is known by everyone to not always work. Yet, the response to being stuck in the field and unable to move on to the next delivery, is something akin to "Yeah we know"! Just stick with it. Keep shutting down the device and restarting until you can get this package out, and then move on to the next package ... Makes for long days. And when it's raining, a great sadness fills my heart. Being asked to do a job with equipment that is known to not function properly in the field is frustrating.

Viewing 406 - 408 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.