Tutor.com reviews

3.3

46% would recommend to a friend

(595 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.3 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

595 reviews
1.0
Jan 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible hours -- everyone loves that. Some students are a real joy! Most students are at least respectful and civil. Tech support and general support usually respond quickly, although they aren't always allowed to respond helpfully :\

Cons

Terrible pay. After almost three years, I'm earning a whopping $10/hr. Given the level of expertise they require and the amount of effort they expect, it's disheartening to know that I could earn more at Starbuck's. A few students are abusive. There is no recourse against them. As many others have mentioned, bad mentors. I began with a good mentor and was then switched to a bad one. I now realize how rare that good mentor was -- my current mentor is much closer to typical. If anyone reading this thinks that other reviews mentioning bad mentors must be from people who deserved the bad feedback, I urge you to think again. My current mentor has leveled two outright fabrications against me, and on many other occasions has misunderstood simple things because she just wasn't paying attention. She also seems to have arithmetic problems; she once claimed that my average rating was an unacceptable 3.0 for a time period in which it was actually a respectable 4.5. Oh, and you're required to maintain a rating of 4.2 in order to remain employed. That means that the student who thought you were both helpful and nice, who left you a 4-star rating to show that you're better than average, actually harmed you in the eyes of Tutor.com. It also means that a spiteful student or even a prankster can leave a 1-star rating from which it may take weeks to recover. There is no way to remove bogus ratings. In their FAQ, Tutor.com says they "cannot" remove them. Think about that. It happens so often that it's in their FAQ. Tutors are prevented from communicating with other tutors. Maybe they're afraid we'll unionize or something. Most of the "helpful advice for tutors" is rather obviously designed to benefit Tutor.com, the company, rather than tutors or students. It seems amusing at first, but it quickly becomes rather insulting (do they think we're all fools?), and eventually it's just depressing.

1.0
Dec 2, 2012

do not waist your time there.

Recommend
CEO approval
Business Outlook

Pros

actually no pros i can say.

Cons

the last month I worked for tutor.com, I get 19 ratings of 5 (the highest raing) and only 3 ratings of 1 (the lowest). My total average rating is 4.2, which is the criteria to promote from probatory level to level I. But they terminate my work. I wrote email to the director and VP, no response. They just need someone to kiss their ass, not really want someone has knowledge and know tutoring.

2.0
Oct 1, 2012

Okay if you can't get anything else.

Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule. You get to work anywhere you want as long as you have computer and internet access.

Cons

Pay is low. They require too much of your own unpaid time to be spent reviewing poorly set up resources. The resources should be contained within one manual rather than countless separate files. Too much time gets spent sifting through the files to find the information you need. Also, as a former mentor, I felt that I had to look for things wrong or to correct in the work of the tutors on my team. If I did not, then my Sr. Mentor would give me a lower rating on my own assessment. They are too nitpicky for what they pay.

Viewing 568 - 570 of 595 Reviews

Glassdoor has 943 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.