After three years, I'm too depressed and frustrated to continue - Current Tutor Tutor.com Employee Review

Terrible pay. After almost three years, I'm earning a whopping $10/hr. Given the level of expertise they require and the amount of effort they expect, it's disheartening to know that I could earn more at Starbuck's. A few students are abusive. There is no recourse against them. As many others have mentioned, bad mentors. I began with a good mentor and was then switched to a bad one. I now realize how rare that good mentor was -- my current mentor is much closer to typical. If anyone reading this thinks that other reviews mentioning bad mentors must be from people who deserved the bad feedback, I urge you to think again. My current mentor has leveled two outright fabrications against me, and on many other occasions has misunderstood simple things because she just wasn't paying attention. She also seems to have arithmetic problems; she once claimed that my average rating was an unacceptable 3.0 for a time period in which it was actually a respectable 4.5. Oh, and you're required to maintain a rating of 4.2 in order to remain employed. That means that the student who thought you were both helpful and nice, who left you a 4-star rating to show that you're better than average, actually harmed you in the eyes of Tutor.com. It also means that a spiteful student or even a prankster can leave a 1-star rating from which it may take weeks to recover. There is no way to remove bogus ratings. In their FAQ, Tutor.com says they "cannot" remove them. Think about that. It happens so often that it's in their FAQ. Tutors are prevented from communicating with other tutors. Maybe they're afraid we'll unionize or something. Most of the "helpful advice for tutors" is rather obviously designed to benefit Tutor.com, the company, rather than tutors or students. It seems amusing at first, but it quickly becomes rather insulting (do they think we're all fools?), and eventually it's just depressing.