Tutor.com reviews

3.3

46% would recommend to a friend

(595 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.3 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

595 reviews
3.0
Aug 24, 2016

Flexible but seasonal

Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and you can theoretically work whenever you want - it is open 24 hours a day. You work from home, so all you need is a PC (Macs don't work on their systems). The corporate staff is extremely supportive and encouraging. There are lots of options for awards, and they take the opportunity in nearly every newsletter to tell you how valuable you are and what your work is doing to help improve the lives of students. You don't have to have any certain degree to do it. You can even be a college student. You do have to pass a subject competency test, but I found those pretty easy. The majority of the students I worked with were terrific. They knew they needed help and were so grateful to get it. If you do well and have a good mentor, you can move up the pay scale and have other opportunities pretty quickly.

Cons

Because the work is based on student demand, the hours tend to be very seasonal. It is very difficult to find even a few hours a week during winter breaks and summer. Also, the experience you have with a mentor or supervisor completely depends on that person. Some people will have great experiences because their mentors are great, but others will have terrible ones because their mentors are just checking the block and not helping the tutor understand what is required. The hours are seasonal, and it is nearly impossible to ever come close to 20 hours a week. Five hours is about the max you can schedule in a week, and the rest of the time you are sitting around waiting for students. There are strict requirements for the process and how to tutor. You have to be willing to conform to how they teach, and there are often time limits that seem nearly impossible to keep to. The pay is low.

1.0
Feb 1, 2016

evil system

Recommend
CEO approval
Business Outlook

Pros

flexibility and that's it, nothing else, the only reason anyone would put up with this company

Cons

Meddling, incompetent "mentors," who sabotage you to make themselves look good to upper management. Give conflicting advice and fail to respond to answers. I have high student approval, nearly 5.0 but they want me to drag out the sessions to annoy the students and provide little or no help.

1.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible time, some students are sweet!

Cons

1). The so called mentor is extremely extremely extremely extremely extremely extremely extremely extremely nitpciking you for just about anything, especially criticizing you for "giving answers", sometimes you explain 1+1, and the student say it is 11, and 5+6 is 56, the student can be VERY rude and very pushy, I has 70 sessions with 19 of them give me 5/5, another session give me 3 (most sessions are not rated at all) , and the so called idiotic mentor still criticize you for the tiny things, I mean their goal is to make your life hard (don't trust this, give a try and you will know) 2). Virtually no help from anywhere, they insulate you so you can't review feedback for the student 50% of the time, they don't allow you to identify the student, even indirectly, so basically you have no clue what kind of level the student has. 3). the rating system can be VERY abusive! so many tutors include me, the no.1 thing in our mind is to find a potential troublesome situation and minimize the impact on your rating, and if certain session (based on your experience) is difficult, everyone will avoid it, I've seen students were kept waiting for 50 min at 9PM, where there are probably 30-50 tutors, no one want to help!

Viewing 40 - 42 of 595 Reviews

Glassdoor has 943 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.