Truly Nolen reviews

4.0

76% would recommend to a friend

(314 total reviews)

Scarlett Nolen

76% approve of CEO

65% positive business outlook

Truly Nolen has an employee rating of 4.0 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truly Nolen employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

314 reviews
1.0
Dec 3, 2025

Low Pay

Recommend
CEO approval
Business Outlook

Pros

None that come to mind.

Cons

If you like low pay and random chargebacks, then this is the place for you. I actually received a check that came to $7.13 per hour after they took money from me for a customer cancelling due to bad service from a service tech, which apparently happens allot. Low IQ managers that have no idea what they are doing.

1.0
Dec 1, 2025

Worst Company Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can not think of any.

Cons

This company is the worst. There are managers that have no experience being managers, nor do they have the knowledge to be a good leader and/or manager. They claim to have the best culture in the industry but in actuality, their culture is they have no culture. It's a COMPANY FIRST environment. There are many people who are in the office but no one knows what they do. If you make a mistake, depending on your role, you could have up to 4 "managers" be sure to tell you what you did wrong. (Not joking). I believe there are so many "managers" who don't know how to be leaders or manage people, that they are misleading or hiding things from the CEO, Scarlett Nolen. When she walks into a training, new hire orientation, or large group meeting, the managers kiss her behind so obviously. You can see the change in their posture, tone, and expressions when she is around. They've got no clue how to train, treat new hires, or motivate. You get to keep your job. Finally, their employee turnover rate has got to be near 60-80%. Branch managers don't last more than 3 yrs. They push for more sales, increase quotas, call ridiculous amounts of meetings, yet don't supply the tools to help you be successful.

5.0
Aug 7, 2025

I recommend this company! Great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has a good salary and a really good work environment

Cons

None, great company Good Everything good

Viewing 10 - 12 of 314 Reviews

Glassdoor has 364 Truly Nolen reviews submitted anonymously by Truly Nolen employees. Read employee reviews and ratings on Glassdoor to decide if Truly Nolen is right for you.