Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Transport for London?

76% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (18) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Good benefits and Pension Scheme but hey if you can't get a free underground pass with TFL then who else will u get it with!!" ((in 165 reviews)); "Work Life Balance is good" ((in 149 reviews)); "Good pension and travel perks" ((in 108 reviews)); "Good pay and free use of public transport" ((in 94 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 91 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 55 reviews)); "no career progression unless you are/have been on a graduate scheme" ((in 43 reviews)); "Long hours and shifts and weather" ((in 32 reviews)); "Senior managers do not care how hard you work." ((in 31 reviews)); "Arrogant and dishonest senior management." ((in 28 reviews))

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Transport for London

Transport for London reviews

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3.9

76% would recommend to a friend

(1,641 total reviews)

Andrew Lord

68% approve of CEO

53% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Career opportunities

3.2

Senior management

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 21, 2026

Good organisation to work for

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

Good organisation to work for - will support you in. Development and career progression

Cons

Element of annual pay rise based on performance - to receive the maximum is dependent on the type of projects and stakeholder exposure, and is further limited by a calibration process in which only a small number of individuals can receive the highest rating, regardless of performance.

2.0

Apr 18, 2026

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Secure job and pension (if you can survive to that age on low salary)

Cons

Low pay with no pay rise, no matter how hard (or not) you work, no opportunities, repetitive job, cliquey

4.0

Apr 12, 2026

Decent

Assistant project manager (apm)

Recommend

CEO approval

Business Outlook

Pros

Allows you to develop skills

Cons

Not simple to get promotions

Viewing 10 - 12 of 1,641 Reviews

Jobs at Transport for London

Cyber Security Testing Lead

Commercial Manager - P&C Technology

Pensions Finance Manager

Investment Manager (Places for London)

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Good organisation to work for

Meh

Decent

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