Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Transport for London?

76% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (18) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Great benefits and always exciting." ((in 160 reviews)); "Work Life Balance is good" ((in 153 reviews)); "Free tfl travel and good pension" ((in 110 reviews)); "Good pay and free use of public transport" ((in 96 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 93 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 55 reviews)); "Slow career progression in some departments Vs other" ((in 42 reviews)); "Senior managers do not care how hard you work." ((in 32 reviews)); "Long hours and shifts and weather" ((in 31 reviews)); "Arrogant and dishonest senior management." ((in 26 reviews))

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Transport for London

Transport for London reviews

3.9

76% would recommend to a friend

(1,641 total reviews)

Andrew Lord

68% approve of CEO

53% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Career opportunities

3.2

Senior management

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 11, 2026

Valuable work with great work life balance

Senior project engineer

Recommend

CEO approval

Business Outlook

Pros

good work life balance, interesting work, good benefits. Valuable work and improving commuters lives.

Cons

Lower base pay than comparable levels in London

5.0

May 6, 2026

Good growth opportunities, but change is difficult

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to progress within company

Cons

Hard to implement change. Outdated IT systems

5.0

Apr 24, 2026

It’s fine

Data entry

Recommend

CEO approval

Business Outlook

Pros

It is okay for job

Cons

The workload is not bad

Viewing 7 - 9 of 1,641 Reviews

Jobs at Transport for London

Cyber Security Testing Lead

Commercial Manager - P&C Technology

Pensions Finance Manager

Investment Manager (Places for London)

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Transport for London

Transport for London reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Valuable work with great work life balance

Good growth opportunities, but change is difficult

It’s fine

Jobs at Transport for London

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