TransPerfect reviews

3.0

40% would recommend to a friend

(2,857 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Coming out of university my family were convinced that I would not be able to make it in the corporate world as someone from an ethnic minority due to how "prejudice" the city was. They said it would be impossible to find a job that I liked and to get paid well for it, and to this day I am happy to keep reminding them how wrong they were. I joined TPT in the most junior sales role that they had and have spent the last 6 plus years progressing purely based on my own merits. Age, colour, gender or popularity have never been a factor I have had to worry about, it pretty much comes down to those who have the passion to succeed and ensure their working habits reflect this do well here. It says what it is on the tin, if you are in a sales oriented role expect to be focusing all of your time on business development and then once you start bringing in clients juggling your time between growing accounts, bringing in new accounts and most importantly keeping existing clients happy. If it is more account management focused there is a lot more administrative work involvedduring project management to make sure we deliver quality and cut out the opportunity for human error, with the challenge then being making sure you find time to grow accounts and make the next step in your career path. One of the biggest pros are the people I work with, I have lived with some of them, I go on holidays with them and I made some of my best friends for life at the company.

Cons

This is not a job to be bad or even average at. My biggest challenge stems from me being pretty average at organisation which means I spend more time doing things that some of my peers manage to get done in the normal working day. This is not a job you will be successful at overnight and it requires you to be willing to invest the time and knowingthat everyone progresses at different speeds. It took me 11 months toreally "get" what we did, and another 2 years to become what I consider to be "good" and every day you are learning something new, it is not a job you can rest on your laurels as there is always a strive to be better. This is not a job for someone who wants to work 9-5 as our clients demand more of us than that, we focus on WOWing them with our level of support and responsiveness and that is how we differentiate ourselves from everyone else out there.

4.0
Feb 10, 2011
Recommend
CEO approval
Business Outlook

Pros

This is an incredible growth opportunity for sales. I started in a California office and loved my boss and the opportunity the job gave me. I got promoted after a year, and after another 6 months I was offered an opportunity to manage my own office! We had 21 offices when I started and are now up to 65 and still growing...lots of room for advancement, transfer, and promotion. Also, you can be managing people within a couple of years; not many jobs can say that for recent college grads.

Cons

- Starting pay can be frustrating for new account managers, as the company pays low starting salaries to make AMs more "hungry" to advance and start making real money! - This is sales, so we're always at our clients' beck and call. If your clients have a lot of requests one day, you're going to work late...a lot of people complain about it, but that's just the way it is in sales!

5.0
Jan 30, 2014

Great place to build a long term career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tremendous entrepreneurial platform. The founders have built a business framework that scales quickly and relatively efficiently. That has resulted in incredible growth in its 20 years and means that someone can come into the organization and have a significant impact relatively quickly, with corresponding financial and promotional benefits. Ability to work on large, complex projects. Because languages affect so many parts of a business and so many industries, TransPerfect allows its employees to work on large complex business projects that would typically be handled by simplistic consulting companies. This provides an incredible education on how to sell, launch and manage complex enterprise engagements. Diversity of background. Excluding folks who go to school to study translation, most people don’t set out for a career in the translation business. As a result, most employees at TransPerfect will have a range of liberal arts backgrounds, that you may not see in a traditional business services company, which makes for interesting employees and co-workers. It also allows people who may have taken a more esoteric course of academic study and entre into the traditional business world. Aggressive expansion, with conservative business strategy. While the company is very focused on growing aggressively, it has always been focused on doing so in a financially stable way. While this may not sounds like a very sexy attribute of a company, the practical application is that the company has sustained growth and profitability for over 20 years and means that it is great place to build a stable long term career. In my 16 years with the company, there has only ever been one instance of layoffs due to financial reasons. It is as pure a meritocracy as you are likely to see in the business world. Generally speaking the guidelines for success in any role are clearly laid out, and those that are able to exceed those guidelines are quickly promoted and well compensated. The reverse is also true, i.e. for those who do not perform against those guidelines, it is not a great long term environment.

Cons

As a relatively new company (20 years) that is growing at a rate of 20% a year, it is very much like trying to build a train while it is moving. The plus side is that there is constant action and challenges, the downside is that the infrastructure to support the business is probably always 6 months behind, which leads to some ongoing frustration. The primary goal of the company is to create exceptional customer experiences, which often translates into taking on large, complicated projects with aggressive timelines and budgets. To do those projects successfully and profitably sometimes requires extreme team work effort, which can put wear and tear on employees over time. Do to the aggressive growth of the company and its focus on promoting from within, it has a number of relatively young people in management roles, many of whom are managing people for the first time. As anyone who has managed people knows, it takes years to get good at it and there are definitely growing pains as TransPerfect’s management teams tries to mature.

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