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      TransCore

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      TransCore Customer Service Representative CSR reviews

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      1.7

      7% would recommend to a friend

      (13 total reviews)

      Tracy Marks

      4% approve of CEO

      2% positive business outlook

      Ratings by category

      2.0

      Compensation and benefits

      1.7

      Diversity & inclusion

      1.6

      Culture & values

      1.6

      Work/Life balance

      1.6

      Career opportunities

      1.2

      Senior management

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      2.0
      Jan 19, 2025

      After Years

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is easy work, options to go work from home (not easily),

      Cons

      Lack of communication, leadership not on the same page, departments can't get along, drama, management favoritism BADLY, lack of work life balance in emergencies, lack of empathy from management

      1.0
      Jun 12, 2024

      Don't do it

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I could think of a less you enjoy prejudice

      Cons

      They lied about the training time. It said it would be eight weeks and it was two weeks. They said that you would get training until you were ready to go on the phones and not to worry because you would not be on the phones until you and the trainer were ready. From the truth differently. You're giving two days to take phone calls not even with someone besides you was a nightmare.

      Viewing 1 - 3 of 13 Reviews
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