employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

When I was there the original owners were still in place. They went out of their way to provide training to employees and to be the best at customer service. They encouraged employees to see themselves as ' owners' to give us a feeling of empowerment. When one feels like it's their own business they're better employees.

Cons

I hear from employees that are still working there that there have been so many changes lately that it's just isn't what it used to be. I would suspect that the economy has a lot to do with that.

3.0
May 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexible scheduling for the most part, light work load, generally some very great people to work with, good clientele. Best place to work when it comes to retail.

Cons

It's changed a lot over the years. Becoming much more corporate feel to it, in spite of the little "we love our employees" promotions they do. They've become much more "pushy" with sales tactics, and it probably has something to do with the silent partners that bought out half the company a few years back.

2.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Fabulous staff and a great discount at a store with all the bells & whistles. I spend as much as I earn sometimes!! You develop a great comradarie with your fellow sales people - very tight and very loyal. A few years ago I would have added management to that but it's very different now.

Cons

Caustic work environment with management...most stay behind closed doors for 70-80 percent of the day and never poke their heads out. No feedback till your 10 page review then WHAM!! Didn't we mention that months ago to you...oops. Newest pattern - if the staff like a F/T'r or new manager they are doomed. The criteria seems to be that is you are regarded/respected by staff there is something wrong with you. Treat employees like developely challenged stepford wives...drink the kool aid. Very rigid on scheduling now..3 hrs shifts but don't ask to swap or days off. On your next schedule you'll be "punished" with fewer hours. Can you really justify 3 hr shifts for employees???

Viewing 1849 - 1851 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.