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      The Container Store

      Engaged Employer

      The Container Store reviews

      3.2

      43% would recommend to a friend

      (1,960 total reviews)

      Joel Bines

      46% approve of CEO

      33% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.1

      Culture & values

      2.9

      Work/Life balance

      2.8

      Compensation and benefits

      2.6

      Senior management

      2.6

      Career opportunities

      The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 9, 2013

      The have created a delusional world

      Full time visual sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers (the few that are not stressed out due to micromanaging)

      Cons

      The Container Store was at one time a forward thinking company in tune with their employees and walking the talk. No more. It saddens me to witness the disconnect between the executive team and those of us working our best under ever increasing pressure on the sales floor. Fact: if you are a full time employee you are expected to run the show --literally--while the managers sit in the back attempting to keep their heads above water with the ever increasing workload. They have no administrative assistant (the position was axed though is desperately needed) so spend an inordinate amount of their time dealing with scheduling (us full-timers estimate it takes over 50% of their time). Kip & Co. Quit with the lip-service "We Love Our Employees". You know it is nothing but a marketing ploy. You have even stated so on conference calls by claiming how much PR you get out of that silly drive around town advertisement vehicle that proclaims how loved we fortunate employees are. Give us a break. It is embarrassing and pathetic. Spend more time and effort figuring out how to give your extremely dedicated and over-worked store staff a real raise! Not the puny 1-2% that is deemed "a good" increase for top performers.

      2.0
      Feb 16, 2012

      Don't work here if you expect to be treated with integrity, fairness, or respect.

      Visual sales - part time
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is phenomenal. Most of your co-workers are helpful, enthusiastic and fun to work with. The pay rate is higher than others, but they definitely make you work for it! General Manager is dedicated - works alongside you.

      Cons

      Store Managers and FT employees play favorites. They and their favorites can talk personal business all the time, but if your caught talking business to another associate, you're asked (usually over the walkie from the break room where they are managing via the camera system) "where's the family reunion?" This store wants FT availability, but only offers PT hours. A lot of the staff are two-faced. You can walk into the break room and they'll be talking behind someone's back, yet the feedback they offer to the person they're talking about is the opposite of what they obviously feel. Managers and FT favorites delegate to everyone else - even if you're already working hard on another project, they will ask you to do something so they don't have to do it. FT staff can be patronizing when talking to you or asking you to do something. It seems that they are too busy running the floor to actually do any work. Managers change the schedules and don't post the new one. They expect you to know they changed it, and to look it up on the computer to discover the changes. Managers barely work on the floor. Actually, I've seen the SM working on the floor twice since I've been there. The company talks a great philosophy. It is a shame it isn't realistic in this store.

      1.0
      Feb 1, 2012

      I am embarrassed to say I work there.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have a flexible schedule and allow part timers to purchase some health insurance. Employees get at least a 40% discouont on products.

      Cons

      Nepotism, favoritism, and the rewarding of snooping and "tattling" on so-workers. Environment is "Faster! Faster!" with significant risk of injury while unloading trucks. The annual review process is an insult, and the percentage raise concept is equally insulting.

      Viewing 166 - 168 of 1,960 Reviews
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      ReviewsThe Container Store reviews

      Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.