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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,962 total reviews)

Joel Bines

40% approve of CEO

29% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 5, 2016

Visual Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hourly pay and great products

Cons

Uncomfortable management style leads to distrust

2.0
Apr 2, 2016

Dock loader/ Product picker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has been a great company to work for pass 3 years. Co-workers are friendly and will help you out. Standard pay rates, and some opportunities for overtime. Full-time members receive PTO benefits, standard Health Care benefits, and 401k options.

Cons

Leadership lacks structure. Company prides itself on "loving their employees" and being employee friendly; however, since company went public, labor force management has become less flexible—especially if you are a Distribution Center worker. In the DC, you are expect to work 10 hr days, and at least one weekend day. Labor force management is measured by gap time—not quality and amount of work; you are expect to work consistently fast for 10 hrs straight. Assignment rotation and training is not organized—same set of workers are stuck working is same work zones for consecutive days (for example—loading trailers, heavy lifting, light picking, highway reach). Recently company installed a conveyer belt automation system, after planning for it for past 2 years. After installation was complete, employees were notified company wide that all pay increases and 401k matching was on freeze for the next fiscal year. Also, PTO can only be used after requesting for time off 3 weeks out—only if approved. If you have to call in sick, it is counted towards possible termination after 7 Unscheduled PTO days annual. You get your PTO, but still counts against you. Sick days or any emergency call ins are not excused, even with note from doctor. You are force to take the PTO missed and missed time mark against you. There are only 2 paid holidays were companying is closed (Christmas & Easter). Floating paid holidays are not fully paid—if you are schedule to work 10 hrs that day, you only get paid for 8hrs. Daily breaks only add up to 1 full hour, so you are still not paid for 1 hour. Typical workday you are paid for break times.

2.0
Apr 2, 2016

don't believe the hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some nice people. that's it.

Cons

lost their core values. Just another heartless corporate retailer but in a prettier box. Hoping to leave soon.

Viewing 1447 - 1449 of 1,962 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.