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The Container Store

Engaged Employer

The Container Store reviews

3.3

45% would recommend to a friend

(1,959 total reviews)

Joel Bines

52% approve of CEO

34% positive business outlook

The Container Store has an employee rating of 3.3 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 18, 2024

Smoke and Mirrors

Recommend
CEO approval
Business Outlook

Pros

The best reason to work at The Container Store is the 40% discount but most of the products you can find at TJMaxx, Marshall's that are cheaper even after the discount.

Cons

No annual merit increase Delusional CEO Mark-up on product's is out of this world

2.0
Nov 30, 2023

Favoritism

Recommend
CEO approval
Business Outlook

Pros

Worked with really great people! Got a ton of customer service and leadership experience. The friendships made with some of my coworkers are some I will never forget.

Cons

The management team is awful. Starting from the Supervisors and up. No one fights for employee rights, just everyone nodding yes to anything the higher ups agree to. Half of the management barely know how to do their jobs, and just sit in meaningless meetings all day — meanwhile they barely know how to use something as simple as Microsoft teams or know what’s going on with their team. The customer service department gets treated like the ugly step child, while the corporate side of the office has access to all the perks, which is also unfair. The company has seemed to struggle a lot more since the CEO change, and things quickly continue to fall downhill as prices go up for literally everything. The employees all see this and so do our customers. Great company to work for, but not a great company to stay with for years to come.

2.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are amazing and are so friendly to work with.

Cons

The company culture is not what it once was. The amazing thing about working for TCS was the "employee first" culture that the company was widely known for in the past. TCS at one time was always on the top 10 of Fortune's 100 best and I would take pride in people always commenting on this and asking me what it was like to work for them. Sadly, this culture is long gone and the morale of the employees and belief in senior management is fading. Company sales are continuing to fall and the company has had it's recent fair share of layoffs.

Viewing 67 - 69 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.