Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has been stable over the past 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (221) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 99 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 92 reviews)); "Free products and discounts on products" ((in 80 reviews)); "Staff were friendly and helpful" ((in 63 reviews)); "Great benefits and pay package" ((in 59 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 114 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 102 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 85 reviews)); "Long hours Target based shshsn" ((in 45 reviews)); "I am tired of upper management changing every 1" ((in 39 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.5

44% would recommend to a friend

(1,933 total reviews)

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 30, 2010

Tough

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great Brand -Great Products -Loyal Customer -peers are great

Cons

-Indecisive corporate office -no room for growth or interest in development - store managers hourly

1.0

Sep 26, 2010

fun for something part time

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The products are amazing. The discount rocks. If you really take pride in your work this can be a very uplifting and fun environment.

Cons

The upper management is extremely unfair. The company has unrealistic goals set for it's employees. The moral is generally not too great within the store. There is competition for sales between team, which makes it's a tough environment. Your job is in danger if you do not make all of your given sales goals. Customers get really upset because their products are rarely in stock. Seems like there is just not enough man power to keep the place running smoothly.

2.0

Aug 21, 2010

Hhhmmmm...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good discount, small floor size and easy going (for the most part) atmosphere with customers. Good "values."

Cons

Attempt to be competitive with similar brands, reveals lack of direction and poor marketing. Inferior pay rate, especially considering the expectations from senior management. Senior Management doesn't really know what their expectations should be. Supposed values are really a thinly veiled marketing scheme, or poor attempt at feigning compassion.

Viewing 1915 - 1917 of 1,933 Reviews

Jobs at The Body Shop

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