The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The team is very encouraging and positive. You get given free products to try and test. And 20 min lunch break is paid

Cons

The manager and assistant manager are super toxic and the source of gossip within the store. The hostile and unappreciative environment makes it hard to work there, which is a shame

1.0
Feb 27, 2023

Terrible culture, protects bullies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base salaries are good, and I loved my role at TBS, but sadly was let down by management.

Cons

Management was incredibly disappointing, I was essentially bullied out of the company. The right things sometimes get said, but the follow through is poor. I was gaslit everyday to the point where my mental health suffered (hence leaving!). I felt I couldn’t approach other managers as there is a perceived ‘us and them’ mentality, which left me feeling very isolated

Viewing 154 - 156 of 1,932 Reviews

Glassdoor has 2,292 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.