Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

45% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 107 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 88 reviews)); "Free products and discounts on products" ((in 76 reviews)); "Staff are friendly and helpful" ((in 64 reviews)); "Good training and discount for employees" ((in 60 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 118 reviews)); "Pay is low for what may be expected of staff" ((in 103 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 83 reviews)); "Long hours Target based shshsn" ((in 48 reviews)); "I am tired of upper management changing every 1" ((in 41 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 19, 2023

Nice

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The coworker is nice and friendly

Cons

The working time is getting longer

1.0

Mar 19, 2023

Core Values Do Not Extend to Employees

Content writer

Recommend

CEO approval

Business Outlook

Pros

Learning more about a much-loved brand that uses ingredients that are ethically sourced. Free products now and again when a new product would come out.

Cons

Ironically the core values regarding equality human rights and even sense of humor did not apply to employees. I was mistreated by my supervisor who continuously commented on me in a poor light and even though other team members need us it did not come out until right before I left. I went to HR to address thanks but they sided with my boss. So I left. I bumped into someone I knew from another department. Anxiously waiting for him to ask me why I left and for me to have to awkwardly explain. Instead he said yeah that place as hell I can’t wait to leave. Ironically I went on to work for what would be considered a corporate bad guy and yet was treated with respect and professionalism there.

3.0

Mar 13, 2023

Lots of Responsibility for Little Money

Team leader

Recommend

CEO approval

Business Outlook

Pros

- Good employee discount - Good products

Cons

- Required to know a lot of knowledge for a retail position - Little compensation for management roles (less than $1 difference per hour between entry level position and supervisory/management positions)

Viewing 145 - 147 of 1,932 Reviews

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