The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- The job itself is easy to pick up and not demanding. - The customers, like any retail job, vary day to day however are usually pleasant.

Cons

- All stats are tracked through the till and team leaders often put big sales through, leaving the >£20 sales to the CCs. This reflects badly on the CCs are are told daily to pull up their average sale. - This could be my store but management is good for the day to day running of the store but will not take action against Persistent problems e.g. Team leaders not pulling their weight and reports of insensitive language and discrimination. -No clear progression. I’m my region we have had multiple people told they need to take a pay it and go down a rank bc they’re moving somebody from a different store.

5.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive team, flexible hours, fulfilling, great management

Cons

Pressure at times, busy at times, sometimes difficult customers

3.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

They train you excessively about skincare especially builds a good foundation

Cons

Not much opportunities available and don’t stand out as much

Viewing 118 - 120 of 1,932 Reviews

Glassdoor has 2,292 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.