The Body Shop reviews

not truely flexible towards students

- Awful management and higher ups. This store in particular has an extremely overbearing manager who would constantly breathe down our necks and have a helicopter style of management. No trust or respect, very critical and would watch us at the back or on her break on CCTV often scolding us as if were toddlers. Beware of the Harrow store because of this store manager. - manager pits staff against each other and displays very blatant favouritism - felt we couldn’t go to higher ups because they only care about figures. As long as the store manager performs, lives and breathes Bodyshop, they don’t care and will be defensive or ignore you. - severely understaffed at times. They will refuse to hire more staff, so with existing staff say you have a 20 hour contract, they spread it out as much as they can so you could even do a 5 day week on just a 20 hour contract! - they’re tight with bonuses and tend to give freebies instead. We know how cheap the products are to manufacture, so it feels like a scam when they say we can have “£20 worth of products” that’s like… one body butter at rrp. Prices are mad and unjustifiable that it’s also hard to sell to customers these days. - have to constantly be facing the front door, straight back, smiling even when no customers in the store and take abuse from customers to maintain a high level of customer service. The manager would sometimes belittle staff infront of customers to get in their good book rather than protect the team, she would change the policies we’d adhere to, to satisfy a customer and make us look bad in return. - they became more stingy with breaks. They changed the policy and getting a break is rare. Which is cheeky since they’ll spread out your hours so you’re constantly doing short shifts but also long enough without a break. - a lot of shop lifting in the Harrow store means we have to double as security guards. Management will blame you for taking your eye off the ball despite the policy clearly stating to deter safely and if that doesn’t work, stay safe and let it go. It isn’t worth the risk. we've had shop lifters throw things at us and become very abusive. Constantly watching out for thieves also makes selling to customers hard as you’re always looking around, instead of 100% focusing on your customer. - the pay difference between consultant and team leader is only like 40-50p. Do yourself a favour and just be a consultant. The meagre 40-50p difference in wage isn’t worth the responsibility you have to take on. - work life balance can be hard. Whether you’re doing overtime, or your contract. Even a 4 hour shift, they’ll put it right in the middle of the day so you can’t really do much else and the day is gone. - mad amounts of green washing. Try to act sustainable and ethical, but have poor practices which contradict the image they put out. A lot of wastage, throwing things as if it’s infinite. BCorp means nothing. Fake values. Also have discriminatory staff in other stores I’ve covered. Not a good reflection on diversity and acceptance.