Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

45% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 107 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 90 reviews)); "Free products and discounts on products" ((in 77 reviews)); "Staff are friendly and helpful" ((in 67 reviews)); "Good training and discount for employees" ((in 59 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 117 reviews)); "Pay is low for what may be expected of staff" ((in 105 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 82 reviews)); "Long hours at short notice" ((in 46 reviews)); "I am tired of upper management changing every 1" ((in 41 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,932 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Apr 20, 2022

Company atmosphere is very good

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Employee benefit is really nice. Change to trained about the product. I love the company's value, very positive and sustainable. The management team is nice.

Cons

Sometimes having a bad team leader, is not really a big issue.

4.0

Apr 15, 2022

Great colleagues

Commercial manager

Recommend

CEO approval

Business Outlook

Pros

nice people and good welfare

Cons

systems are not well established

3.0

Apr 15, 2022

The body shop

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

50% staff discount Free products Lovely customers Product knowledge easy to learn Great colleagues

Cons

We are expected to pester customers right from when they come in the door and not to take no for an answer until we’ve asked 3 times, this is not always comfortable. Not enough hours offered in contracts, the only full time position is store manager. Stock room and staff room is disgusting yet the shop floor always looks lovely. Company appears to have good ethos when it comes to sustainability and recycling yet all our deliveries come coated in plastic when they could simply use cardboard boxes. Higher management never supplied us with cleaning supplies.

Viewing 325 - 327 of 1,932 Reviews

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The Body Shop reviews

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Company atmosphere is very good

Great colleagues

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