Teladoc Health reviews

3.0

45% would recommend to a friend

(900 total reviews)
avatar

Chuck Divita

46% approve of CEO

28% positive business outlook

Teladoc Health has an employee rating of 3.0 out of 5 stars, based on 900 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

900 reviews
1.0
Jun 16, 2016

Member Services

Recommend
CEO approval
Business Outlook

Pros

None. No recognition for hard work. No organization.

Cons

Rude upper management. Punished if a call goes into your lunch break. Punished if a call goes into your regular break. Bonuses once offered and then stripped away. Horrible shifts.

1.0
Jun 13, 2016
Recommend
CEO approval
Business Outlook

Pros

choose your "hours" and only answer calls if you have time/interest

Cons

I have serious concerns about this company's credentialing process. The oversight of physician quality care is lacking significantly and I personally feel it is inappropriate for physicians to treat many of the conditions over the phone for patients they have never examined or met personally.

2.0
Jun 13, 2016

Working for Teladoc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting work and industry. It's a great service that people can really use. Some really great people work here that really care about their work!

Cons

I don't believe upper management really cares about the people who work here. There has been so many different changes since I've been here including people being fired and people leaving. People feel like they can be let go at anytime and that is not the best environment to work in. This company doesn't seem to be interested in investing in you or promoting you. I've seen talented people let go and not even considered for promotion. It honestly doesn't make sense. Considering the nature of the work, it seems they would try to keep smart knowledgable employees so knowledge can continue to be passed down but that's not the case. Everyone is treated like they work in the call center and I believe this takes a toll on the culture of this company. The morale is very low. There is no formal training, processes or anything. For this to be an "innovative" company, the way they handle businesses process and employees is pretty outdated. HR is horrible and doesn't do a very good job on-boarding new employees. They are also hard to get in touch with. If you accept a position here, I would suggest not staying long term and just gaining as much work experience as possible then leaving. There is no 401k so this isn't the type of company you should consider working at long-term. I've never worked in a company where people from totally different departments are all so unhappy and dissatisfied with their work. I've never heard someone say they love working for Teladoc in the Lewisville office. I think people who work outside the Lewisville office are happy.

Viewing 868 - 870 of 900 Reviews

Glassdoor has 1,216 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.