Teladoc Health reviews

3.1

46% would recommend to a friend

(901 total reviews)
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Chuck Divita

47% approve of CEO

29% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 901 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

901 reviews
2.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good health insurance and unlimited PTO for salaried employees---if you are hourly , good luck with getting time off in the first 6 months.

Cons

You are just a number in this organization and very replaceable although your workload is very heavy. My duties when I initially was hired changed very quickly -to my surprise . They are very strict about login times for remote workers (being even one minute behind due to tech issues is cause enough for management to reprimand you). If you clock out at 5pm and someone needs something at 4:59pm, you are expected to help that person no matter how long it takes even though your shift is supposed to be over : you are required to continue working even if you have other things to do after work. Leadership is difficult to get in contact with in real time which is frustrating because you don't get access to leadership's schedule so you aren't sure which supervisors are working and available when you need immediate assistance. It's ridiculous and inefficient. Teladoc keeps acquiring all these companies with their own processes and policies and are trying to merge them with Teladoc processes and policies but there does not.seem to be a clear cut , uniform policy that exists. Everyone seems to just do what they want and it's chaotic. I would not recommend this company.

1.0
Nov 27, 2018

Nonchalant and uncaring

Recommend
CEO approval
Business Outlook

Pros

Pay,lockers,break room,ice machine,desks, nice security people.

Cons

They don't care what is going on in their employees lives. Just make sure you're there to answer the phones no matter what. I have also encountered discrimination. They are so unsupportive and nonchalant when it something major happens. I've NEVER been on a job that didn't support their own. As much begging as they do for the military and won't support their own employees, that's trifling.

1.0
Jan 23, 2026

Cold, impersonal layoff process that left employees in the dark

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some talented coworkers Remote work (if applicable)

Cons

The way recent layoffs were handled was incredibly distressing and poorly managed. The company sent a mass email stating that 3% of employees would be laid off, then left people waiting for over an hour—anxiously watching calendars and inboxes—to see if they were “the one.” It was an unnecessarily stressful experience with no transparency or empathy. Those impacted were then corralled into a cold, scripted Zoom meeting with an HR representative. Access to systems was cut immediately, and employees were told to wait and refer to their personal email later in the week for more details. Days passed with no severance information, no clarity on benefits, and no follow-up communication—yet the company somehow prioritized sending a FedEx QR code to return equipment. People were left completely in the blind at a vulnerable moment. The lack of humanity, communication, and basic decency during this process was shocking. Regardless of business needs, there are far more respectful ways to treat employees who have contributed their time and energy to the company. Extremely poor communication No transparency during layoffs Cold, impersonal HR processes Employees treated like liabilities, not people

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Teladoc Health Response
4mo
Thank you for sharing your thoughts and experience at Teladoc Health. We understand that organizational changes can be difficult, and we’re committed to improving how we communicate and support our teams through transitions. We appreciate the valuable contributions of all current and former team members.
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Glassdoor has 1,217 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.