TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Engineers are some of the best. The only reason I lasted as long as I did. Plenty of opportunity to grow. Benefits are fine.

Cons

Upper Management does not care about employees. Really felt like a sweatshop. Projects undersold to win the bid; and then engineers have to "do what it takes" to get it done. Salaried employees working 90 hour work weeks are not uncommon.

1.0
Feb 21, 2019

Chaotic Madhouse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you don't care about job security, consistent scheduling, or engaged management, this is the place for you

Cons

Poor pay, schedule, shift changes with little to no notice, Team Leads that lack any competency. They promote "top performers" with no regard for whether or not they actually have a clue about managing. The Peter Principle is in full gear at this hellhole.

Viewing 229 - 231 of 11,441 Reviews

Glassdoor has 13,241 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.