TTEC reviews

3.3

54% would recommend to a friend

(11,438 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Aug 30, 2018

TTEC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home. Swap schedules. Pick up "extra time" up to 40 hours.

Cons

System lag. Low pay for the work performed. Management has mediocre communication skills. No team work/team support.

2.0
Aug 2, 2018

Unlicensed Insurance Agent - CSR II

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is about the only pro I can think of at this time

Cons

PT hours, systems go down frequently and if you WFM you do not get paid for technical issues.

2.0
Jun 7, 2018

Licensed Agent

Recommend
CEO approval
Business Outlook

Pros

Regular paycheck, great teamwork with coworkers,

Cons

Quality scores too high and company terminates employees when the call volume goes down instead of laying off. Company cuts hours, does more quality checks then fires people who don't meet the high quality score.

Viewing 160 - 162 of 11,438 Reviews

Glassdoor has 13,237 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.