Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 944 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 637 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 412 reviews)); "Great Culture and Values." ((in 229 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 523 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 444 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 97 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,435 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

Oct 25, 2018

I wouldn't work for Ttec

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is none at all they are the worst company to work for, they don't appreciate their employees and treat them like crap, and take advantage of you don't even train you properly or give you the tools to do your job. I wish i didn't have to give a star to submit this but I have to .

Cons

They don't train you, they treat you like crap and take advantage of you. Don't appreciate their employees.

1.0

Oct 21, 2018

HORRIBLE HORRIBLE

Technical support

Recommend

CEO approval

Business Outlook

Pros

Working from home,save lots of gas money,meeting new people from all over

Cons

If you're a rehire they will make you go threw all of the steps along with buying the things to make your pc capable just to tell you afterwards meaning interview paperwork and etc that they cant rehire you which is bull and the pay is 9.50

1.0

Oct 8, 2018

Not a place to work ever

Product support specialist

Recommend

CEO approval

Business Outlook

Pros

There are no Pros to list at all.

Cons

Forced 401k entry with a 401k company that will refuse to close your account till after your 401k has been deleted. low pay with a promise of possible raises that never happen. Claims that employees agree to a 10 year non-compete agreement for all fields of work. being recorded while being fired to ensure that you return the equipment provided by the company then accusing the employee for theft to not have to pay unemployment.

Viewing 115 - 117 of 11,435 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Customer Service Representative – Part time

Temp Quality Assurance Specialist

Incident Response Manager

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I wouldn't work for Ttec

HORRIBLE HORRIBLE

Not a place to work ever

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