There are too many to list but the highlights: Good luck getting the promised commission during your interview. Management plug in a headset and sit next to you listen and critique your agency calls. You are constantly reminded google pay their actual employs ten times more to do the same job. The four-week training does not prepare you to actually do your job. An extremely stressful constant job threatening environment focused on revenue goals. This revenue sales goal is ever changing and becomes harder every 3 months. However, the job is sold to candidates as consultative strategist role. Every week instead of paying people their promised negotiated commissions they do a raffle for headphones, fire stick etc. Call center signs to make calls and stay seated vs the professional environment of an account strategist. Salary employees required to use a time clock and badge scan system (clocking in-out for breaks, start end times etc and use a keycard to also mandatory scan in-out. Google on-site employees are treated like royalty and separated in a glass closed-door office. They park right in the building never experiencing the outside elements vs TTEC employees some required to walk approx 10 minutes from an off-site garage. Google employees receive all holidays off paid but TTEC employees work Christmas eve, president day etc. This is just the tip of the iceberg.
