TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Apr 23, 2011
Recommend
CEO approval
Business Outlook

Pros

For an entry-level position, this job offers decent salary. You do have the ability to make a dollar raise three months following training.

Cons

High school work environment, disrespected by management, frequently talked down to, seriously dirty work stations. Training is lengthy and repetitive.

2.0
Dec 20, 2010
Recommend
CEO approval
Business Outlook

Pros

The good thing about working for TeleTech is getting to know some great people as fellow agents. Most Agents are very friendly and easy to get along with.

Cons

The expectations of the project I supported became exponentally higher the entire time I worked there. There was no pattern of raising expectations. I was let go for not meeting the new higher metrics in three months even though I improved each month on my way to meet the new lofty goals.

Viewing 11386 - 11388 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.