TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Apr 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Teletech is a 24 hour company so finding a shift that works for youis easier to do after a few months in the company.

Cons

Trainimg when people first come in is somewhat lacking, ang is never the same for any class. When you walk in the door. ANY problems you have had better not come with you. The company's demands MUST come first no matter the issue.

4.0
Apr 13, 2012
Recommend
CEO approval
Business Outlook

Pros

There are a lot of benefits to the employees, the company thinks about what they need. The chances to grow are really good, and with a great enviroment. At my department, the team work is very supportive, and everybody is very kind.

Cons

The campus needs to use more communications tools. The employees don't have the chance to notice what is going on with some important events for the company.

5.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Working with TeleTech provides me with a great work experience. I would say that I grew personally and professionally with my stay with the company. The company's culture is also incomparable and that makes working more fun. I appreciate how the company recognizes each employees contribution. Also, TeleTech provides employees with the tools they need to work efficiently.

Cons

Similar to other companies who wants to earn revenue but at the same time be competitive in the market, there has been changes in the company's processes and compensation/benefits.

Viewing 11299 - 11301 of 11,441 Reviews

Glassdoor has 13,241 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.