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      TTEC

      Engaged Employer

      TTEC reviews

      Great work experience - Marketing Specialist TTEC Employee Review

      5.0
      Apr 12, 2012
      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with TeleTech provides me with a great work experience. I would say that I grew personally and professionally with my stay with the company. The company's culture is also incomparable and that makes working more fun. I appreciate how the company recognizes each employees contribution. Also, TeleTech provides employees with the tools they need to work efficiently.

      Cons

      Similar to other companies who wants to earn revenue but at the same time be competitive in the market, there has been changes in the company's processes and compensation/benefits.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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