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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      54% would recommend to a friend

      (11,439 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Mar 2, 2013

      Worked as DSL support for Verizon customers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technology. Good knowledge based systems which help get you going on the floor quickly. Good company for low income areas as they provide a higher starting wage for non-professional technical jobs.

      Cons

      Job Stability is lacking at some locations. The office where I started closed after several years of rumors. Other cons include an unprofessional workforce, though it does provide opportunities in less developed communities, low salary growth. I had terrible raises despite being ranked well and as high as the 3 best agent out of over 500 in a month.

      4.0
      Mar 1, 2013

      Overall Great Company!

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Schedules, Team Environment, On-Site Employee Development

      Cons

      Trainers were often required to travel out of state for lengthy periods of time (over two weeks). Travel home during these assignments was an employee cost rather than paid for by the employer.

      3.0
      Feb 28, 2013

      IMO YMMV TBA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always Hiring Usually 10.00 + per hour 4-6 weeks of training pays the bills

      Cons

      TBA IMO YMMV 10.00 per hour or less benefits high

      Viewing 11272 - 11274 of 11,439 Reviews
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      Glassdoor has 13,238 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.