TTEC reviews

3.3

54% would recommend to a friend

(11,439 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Aug 1, 2013

Former Ops Supervisor

Recommend
CEO approval
Business Outlook

Pros

Great Leadership opportunity for agents looking to gain direct management experience. Good practice motivating others to succeed. Excellent experience opportunity for other positions that you move to for other companies.

Cons

Not much support from upper management. Very large number of direct reports. Sometimes very difficult to fully give individual attention to each direct report.

1.0
Jul 29, 2013

At this point horrible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from Home is great.

Cons

They own you 24/7 for a part time job, will not work with the hours you can work. Demand notes from pastor, etc. to even be able to go to church. They do not value hard working long time employees, no raises, they try and make you work for less all the time. They lie.

1.0
Jul 22, 2013

Lousy pay and work environment

Recommend
CEO approval
Business Outlook

Pros

None! None at all! Nothing!

Cons

I worked there for about a year before I couldn't take it anymore. Bad Management, low pay, no benefits, irate customers

Viewing 11242 - 11244 of 11,439 Reviews

Glassdoor has 13,238 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.