Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2403) , Customer Service Representative (CSR) (815) , Team Leader (165) , Licensed Insurance Agent (159) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Great work from home opp" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 650 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 428 reviews)); "Great Culture and Values." ((in 226 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 536 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 492 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 165 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Oct 31, 2012

It's a very fulfilling experience, so far.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is a very convenient place to work.

Cons

So far for me, there is none.

2.0

Oct 31, 2012

Absolute worst training experience ever!!!

Virtual customer service representative

Recommend

CEO approval

Business Outlook

Pros

They represent some great clients and they hire friendly, very competent people. Good choice of shifts to work.

Cons

Horrible technology! They claim state-of-the-art, but all software crashes constantly in the middle of a call with a customer...from one day to to the next you never know what will be working and what won't. Training is a disaster: new trainers that don't know how to train and aren't familiar with the products or software. 109 online courses to complete, but they don't address the issues you'll have while working,

1.0

Oct 30, 2012

Greedy Monsters Hoarding From Worker Bees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

just barely beats trying to live off of unemployment benefits!

Cons

Customer service pay is $10.00/hr; no raises ever; no bonuses for strong performance. healthcare benefits are ridiculously expensive, based on a $20,800 annual pay. Company expects perfect performance and attendance for a ridiculously low wage; doesn't care about employee morale at all, has subjected two departments of employees to unsafe conditions that would NEVER have passed muster with OSHA or Tempe Fire Department. When a client company signs on with Teletech, they should understand that the bulk of their money goes to executive pay - and what's left over goes to us peons. A Truly DISGUSTING company.

Viewing 11200 - 11202 of 11,447 Reviews

Jobs at TTEC

Customer Service Representative – Remote in USA

Seasonal Healthcare Trainer

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

TTEC

TTEC reviews

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Reviews by job title

It's a very fulfilling experience, so far.

Absolute worst training experience ever!!!

Greedy Monsters Hoarding From Worker Bees

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