Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 969 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 651 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 414 reviews)); "Culture is good and salalry also" ((in 226 reviews)); "Work environment is good and friendly" ((in 175 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 532 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 505 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 99 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,457 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews

3.0

Aug 7, 2015

Out bound Sales Rep

Outbound sales representative fed ex

Recommend

CEO approval

Business Outlook

Pros

It's a great environment, enjoy my direct manager. The sale is not hard you just need to ask. Easy going environment. It's up to you how much money you make.

Cons

The hourly rate is $11.00. You can advance to be a lead agent but there is no pay increase yet you have more responsibility.

2.0

Aug 3, 2015

Sales representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting point for young people now. Entry level sales positions. Better pay than retail

Cons

Salaries are no longer commensurate with the work load. Since being bought by Teletech, the job quality has gone down hill

1.0

Jul 31, 2015

They don't care about their employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salary was not bad. At least they give you the benefits required by law.

Cons

They don't seem to care about customer service representatives. They only see them as expendable employees.

Viewing 11080 - 11082 of 11,457 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Customer Service Representative – Remote in USA

Customer Service Representative

Temp Quality Assurance Specialist

Customer Service Representative – Part time

TTEC

TTEC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Out bound Sales Rep

Sales representative

They don't care about their employees

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