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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,457 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Jan 25, 2014

      Good for a Moment

      Teletech @ home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can save on gas with this job. There is no worry about whethre the car will be working or if it breaks down because work is at home! ,You do not have to dress up! You can go to work in your pjs if you wanted to and know one would be the wiser. The work is easy once you have completed the training. What you lack in pay you save in not having to drive and work worry about mechanical upkeep on the car. Teletech provides great support after you have been there for a number of years. This job is great for people who cannot work in a normal environment, such as those with physical disabilities that prevent someone from driving or being fully ambulatory.

      Cons

      The training is awful. Teletech does not give enough time for new people to get trained before it puts people on the phones. It also does not provide good support after you start working for new people. It is boring work and if you are not paying attention, you can fall asleep answering calls.

      1.0
      Jan 24, 2014

      This is a place to work while you look for somewhere else

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      the bare minimum pay necessary for the industry, and the people that work there are great and some of the best who often just hit a rough patch.

      Cons

      the management acted constantly to demean and demoralize the agents viewing there agent as there product and treating them as completely disposable the corporate culture was completely toxic

      Viewing 11017 - 11019 of 11,457 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.