Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 644 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 418 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 486 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 437 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,457 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews

2.0

Feb 4, 2014

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Computer work in a big environment.

Cons

They demand service to be faster than quality.

4.0

Feb 1, 2014

Good stay at home company to work for.

Social media specialist

Recommend

CEO approval

Business Outlook

Pros

Very flexible schedules. Management is very friendly and engaged with employees.

Cons

The pay is low. This makes a good second job but not a good main job.

1.0

Jan 31, 2014

Going downhill, fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The have underground parking. Depending on the division you are in, there is a chance you will be pretty independent when it comes to oversight.

Cons

Upper management likes to bad mouth ObamaCare saying "well YOU all voted for this so now you will get it." Your personal politics should not be used against the employees. The company healthcare plan is awful, some people won't take a job at TeleTech because the health care is so bad. The operating leadership likes to randomly changes things on the whim. The IT department likes to delay purchasing licenses for a month or two which is stupid. Lets be unproductive for months to delay buying that license. The cost in savings is lost 10 fold in productivity.

Viewing 11011 - 11013 of 11,457 Reviews

Jobs at TTEC

Customer Service Representative

Customer Service Representative – Remote in Virginia

Customer Service Representative – Remote in USA

Customer Service Representative – Part time

Temp Quality Assurance Specialist

TTEC

TTEC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service Representative

Good stay at home company to work for.

Going downhill, fast

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