Is TTEC a good company to work for as a TeleTech @ Home Customer Service?

TeleTech @ Home Customer Service professionals working at TTEC have rated their employer with 4.1 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open TeleTech @ Home Customer Service Jobs at TTEC now and start preparing for your job interview by browsing frequently asked TeleTech @ Home Customer Service interview questions at TTEC .

Does TTEC pay TeleTech @ Home Customer Service employees well?

TeleTech @ Home Customer Service professionals rate their compensation and benefits at TTEC with 4.7 out of 5 stars based on 23 anonymously submitted employee reviews. This is 44.2% better than the company average rating for salary and benefits. Find out more about TeleTech @ Home Customer Service salaries and benefits at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 659 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 422 reviews)); "Culture is good and salalry also" ((in 224 reviews)); "Work environment is good and friendly" ((in 173 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 165 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 517 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 487 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 448 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

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TTEC

TTEC TeleTech @ Home Customer Service reviews

4.1

0% would recommend to a friend

(23 total reviews)

Kenneth D. Tuchman

99% approve of CEO

Ratings by category

4.7

Compensation and benefits

4.0

Career opportunities

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Senior management

TeleTech @ Home Customer Service employees have rated TTEC with 4.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most TeleTech @ Home Customer Service professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by TeleTech @ Home Customer Service professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

3.0

Dec 9, 2020

Good job sketchy pay

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

The availability and schedule area plus

Cons

Incorrect pay and hours worked issues

TTEC Response

Thank you for taking the time to give us your feedback. We invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

4.0

Oct 16, 2020

fun expperience but long hours

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Engaging multitasking good time management

Cons

boring long hours rude customers

TTEC Response

We value your input and that you took the time to share your experience at TTEC.

2.0

Aug 1, 2019

Ok Job

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Direct deposit...great trainers...paid in time

Cons

Not enough training...To much info at one time

Viewing 4 - 6 of 23 Reviews

Jobs at TTEC

Customer Service Representative – Part time

Customer Service Representative – Remote in Virginia

Customer Service Representative

Temp Quality Assurance Specialist

Seasonal Healthcare Team Lead - Remote

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TTEC reviews TTEC TeleTech @ Home Customer Service reviews

TTEC

TTEC TeleTech @ Home Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good job sketchy pay

fun expperience but long hours

Ok Job

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