Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 647 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 423 reviews)); "Great Culture and Values." ((in 231 reviews)); "Work environment is good and friendly" ((in 176 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 162 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 530 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 500 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 448 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 166 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,433 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

Aug 21, 2020

Deceptive Hiring Practices, Avoid!

Covid-19 contact tracer

Recommend

CEO approval

Business Outlook

Pros

Ability to Work from Home

Cons

This company is extremely deceptive and I would recommend avoiding unless you wish to be treated like a pawn. They will advertise high pay rates and have you interview for positions you are interested in. After you accept a position, they will tell you that their needs have changed and require you take a position that is unrelated to what you interviewed for with a pay decrease of over 40%. This happened to me as well as 40 other people with the same start date.

1.0

May 6, 2020

I wouldn't personally reccomend

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home, off on the weekend on the project I was on.

Cons

This is all my personal experience working at this company. My opinions and mine alone. VERY Low pay for what you do, terrible management, extremely high stress. They treat you like a number. Benefits were fine until they decide to ruin them for you. Honestly would not recommend this company. I spent almost two years here just to be let go due to a management mistake. Work here if you wish, but I would recommend looking for other places. I have never been treated so poorly before, especially by management, You are just a number to them. Horrible. Watch your pay CLOSELY. Never really seemed to be right.

4.0

Sep 10, 2019

Great work at home opportuniry

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Overtime offered and schedule flexibility. First line supervisors are great.

Cons

Job was not permanent. Was layed of not to long of becoming permanent. If they say they say they usually down size or cut hours during a certain time during of the year and you are new, I suggest you start making plans. Don't delieve the hype.

Viewing 52 - 54 of 11,433 Reviews

Jobs at TTEC

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TTEC

TTEC reviews

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Reviews by job title

Deceptive Hiring Practices, Avoid!

I wouldn't personally reccomend

Great work at home opportuniry

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