TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Mar 23, 2018

@Home agent

Recommend
CEO approval
Business Outlook

Pros

The ability to work from home is very awesome. Can wear PJ's, no commute, all the things that are great about working from home.

Cons

Amazingly, you are paid less than your office going counterparts. You provide your own equipment and internet and office space and for the most part your own IT. Training is absolutely atrocious. It's still a call center job and you are very much tied to your desk. You also get less breaks then the brick and mortar employees.

5.0
Apr 15, 2016

NOT REALLY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

working from home. Didn't have to purchase any additional equipment.

Cons

All, honestly they dont care about the employees. Well at least the dept i worked in (TurboTax). Worked there for about 2 months everything was okay AT FIRST. So there was the flood on 2016 here in Louisiana, we were hit pretty hard. After letting my supervisor know what happened. They still decided to terminate me because i didnt come to work!! Hello my house had 7 inches of water and no electricity. How am i to work??

Viewing 46 - 48 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.