Is TP a good company to work for as a Workforce Management Analyst?

Workforce Management Analyst professionals working at TP have rated their employer with 4.0 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Workforce Management Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Workforce Management Analyst interview questions at TP .

Does TP pay Workforce Management Analyst employees well?

Workforce Management Analyst professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 46 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Workforce Management Analyst salaries and benefits at TP .

How happy are Workforce Management Analyst professionals working at TP?

85% of Workforce Management Analyst employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Workforce Management Analyst professionals have also rated TP with a 3.8 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.1 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13804) , Customer Service Representative (CSR) (5122) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1231) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (688) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

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TP Workforce Management Analyst reviews

4.0

85% would recommend to a friend

(46 total reviews)

Jorge Amar

Not enough data to show CEO approval

75% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Career opportunities

4.1

Culture & values

4.0

Senior management

3.8

Work/Life balance

3.8

Compensation and benefits

Workforce Management Analyst employees have rated TP with 4.0 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Workforce Management Analyst professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Workforce Management Analyst professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

46 reviews

3.0

May 18, 2026

Supportive team culture but high workload and low pay

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Fun and friendly working environment with people from different countries and background. Everyone will sit down and discuss for a decision and how to solve it, no blaming on responsibilities as the team mainly focus on problem-solving. Conversation between management team and colleagues are comfortable. Great teamwork and learned a lot from the management especially problem-solving skills.

Cons

High workloads and must be independence to work by yourself most of the time. Less personal time, working OT weekly is a norm in WFM team no matter which site you're supporting. Low salary and has to be highly resiliency as things change almost every week and we has to adjust our work last minute.

5.0

Feb 15, 2026

Great place to work

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Amazing!!!

Cons

None. All good for this company.

TP Response

3mo

Hi there - Thank you for your wonderful feedback! We’re thrilled to hear that you find our company a great place to work and that your experience has been amazing. Thank you for choosing TP!

5.0

Feb 2, 2026

Workforce Analyst

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Strong reporting exposure, forecasting learning, supportive planning environment overall.

Cons

Peak pressure exists, but strengthens analytical thinking and teamwork.

Viewing 1 - 3 of 46 Reviews

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TP Workforce Management Analyst reviews

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Supportive team culture but high workload and low pay

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