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      TP

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      TP reviews

      Supportive team culture but high workload and low pay - Workforce Management Analyst TP Employee Review

      3.0
      May 18, 2026
      Workforce management analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun and friendly working environment with people from different countries and background. Everyone will sit down and discuss for a decision and how to solve it, no blaming on responsibilities as the team mainly focus on problem-solving. Conversation between management team and colleagues are comfortable. Great teamwork and learned a lot from the management especially problem-solving skills.

      Cons

      High workloads and must be independence to work by yourself most of the time. Less personal time, working OT weekly is a norm in WFM team no matter which site you're supporting. Low salary and has to be highly resiliency as things change almost every week and we has to adjust our work last minute.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      12h
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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