TP reviews

4.4

89% would recommend to a friend

(74,426 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
1.0
Nov 4, 2017
Recommend
CEO approval
Business Outlook

Pros

No pros, don't buy the travel ticket, this is a scam

Cons

Welcome support didn't call me before my travel and they didn't tell me where my appartment is.

avatar
TP Response
8y
Thank you for sharing your feedback. We see to it to provide our employees a professional and organized work environment wherein employees are properly informed of their provided benefits and facilities. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
1.0
Nov 27, 2016
Recommend
CEO approval
Business Outlook

Pros

In a nice location, the city of `Lisbon` is good.

Cons

Do not relocate to another city for this company they are absolutely lousy. The worst company I have ever seen. They are suppose to train each person before they offer you a contract , the time of the training you are offered 2.5 euro , very low amount of salary that you can barely live on. Depending how long your training is , can be 1 week , can be 3 weeks and even after the training they can turn around and say you were not successful , the case of failing training can be for you to change projects which in that case you have to wait for weeks again before employed. They can also turn around and say we dont have any work for you after you have relocated for the company. From what I have seen with the Teleperformance Employee`s that they are not very bright and the company gives a lot of donkey work to do , sometimes the employees are very busy while others are chatting with each other , gossiping about people all day, there is no balance in their work ethics. They mess around a lot with employees by not paying them a decent salary and very spiteful company. The laws should review what this company is doing over again. They do not know what is right and fair.

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TP Response
9y
Our HR department is clear about the process and the conditions and all our candidates are aware about the details of the future contract before they decide to join. As you can imagine, as one of the top employers in the country we cannot afford to not abide by the labor regulations. We wish you all the best in the future. Best regards!
3.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The pro's would be that you get an hour lunch break, you meet some great employees that work there and occasionally they reward their representatives with tokens of appreciation like Nacho Day to thank them.

Cons

The con's would be that you are surveyed by the customers and even if you have done everything to help the customer and have resolved the problem they may fail you or pass you and fail the company which according to Terrell that means they feel in love with the agent and not the company. You will be written up and coached even if the customer is upset about the prices which you cannot change.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 280 - 282 of 74,426 Reviews

Glassdoor has 100,403 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.