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      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (74,180 total reviews)

      Jorge Amar

      96% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,180 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      3.0
      Apr 16, 2014

      They really transform passion. But into experience.

      Process analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      When compared with other call-center companies, they are really one step ahead - their infrastructure and the way that they deal with their employees are unique. Their promotion process, "Jump!", really prepares people for administrative and managing functions.

      Cons

      As any other call-center company, the salary is really under the market's average. Besides, most of their campus are out of reach, located in isolated neighborhoods in Brazil.

      4.0
      Apr 15, 2014

      Good to get experience

      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people I worked with were easy to get along with and they helped me a lot when I was new. I gained a lot of experience on how to properly position ideas and communicate with customers over the phone. You also gain experience working with computers and programs that help you when your looking for another job later.

      Cons

      The job is kind of stressful and after a while it gets very tedious spending 10 hour days at a desk listening to customers complain about their problems. There's also a big learning curve and some supervisors didn't really care about helping me when I was new. They just told me to look it up in the system, so I'm not sure if I did my job properly; I actually received more help from fellow colleagues then the supervisors most of the time.

      1.0
      Apr 14, 2014

      Company is awful.

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Company sucks and there are too many office politics.

      Cons

      Management is not consistent. Dread work every day.

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      Glassdoor has 100,115 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.