TP reviews

4.4

88% would recommend to a friend

(74,399 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,399 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
1.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Steady uninteresting job Some attempt to make the workplace festive

Cons

1. Promotion based on favouritsim 2. Training was a joke 3. Trainers in the Bristol TN area issues little notes on your file based purely on personal bias and are not grounded in fact. 4. Not veteran friendly 5. Supervisors have their picks that spy on everyone else on the team

avatar
TP Response
7y
Your concern is very alarming. We would like to assure you that we do not tolerate favoritism in the work place. Kindly share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can further investigate this unfair treatment and favoritism.
4.0
Jan 8, 2015

Good place to work while looking elsewhere for your dream job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the lower levels this job is a good opportunity to get out of the really bad work environments that many start out in. To get the job you just need a couple years of continuous experience at one or two other places, and be drug free/ no criminal record. Depending on what project you start with you can expect a solid schedule, understandable system for raises, and a couple of minor perks. It's fairly easy to get promoted to the low level management.

Cons

You can expect several years later to be more or less exactly where you you started in many ways. Moving to the lower management will not significantly effect effect your pay or benefits (but it will give you more work to do.) Upper management positions are risky at best (not much job security), and difficult to move into as they have a tendency to hire from outside your call center. The benefits are really not any better than those available on the market. Taking calls as an agent can be very stressful to the wrong kind of individual, and many have commented on CSR 'burnout'.

avatar
TP Response
7y
Thank you for sharing your honest review and letting us know how we are doing. If you've been mistreated, kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Best regards!
4.0
Jan 8, 2015

I enjoyed working for them.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for the job I did.

Cons

weekend work wasnt always fun, but pay made up for it

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TP Response
8y
That's great to hear! We definitely make sure employees are provided competitive income and great incentives so that they will be encouraged to work harder. All the best!
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