Good place to work while looking elsewhere for your dream job. - Anonymous employee TP Employee Review

4.0
Jan 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the lower levels this job is a good opportunity to get out of the really bad work environments that many start out in. To get the job you just need a couple years of continuous experience at one or two other places, and be drug free/ no criminal record. Depending on what project you start with you can expect a solid schedule, understandable system for raises, and a couple of minor perks. It's fairly easy to get promoted to the low level management.

Cons

You can expect several years later to be more or less exactly where you you started in many ways. Moving to the lower management will not significantly effect effect your pay or benefits (but it will give you more work to do.) Upper management positions are risky at best (not much job security), and difficult to move into as they have a tendency to hire from outside your call center. The benefits are really not any better than those available on the market. Taking calls as an agent can be very stressful to the wrong kind of individual, and many have commented on CSR 'burnout'.

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TP Response
7y
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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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