TP reviews

4.4

89% would recommend to a friend

(74,426 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Primary training was difficult, but well managed. Secondary training helped prepare for the call floor. Good fellow employees.

Cons

Poor support for phone technicians. I needed a specific day off at the time and kept trying to get one of my days off swapped with another employee who was willing to change with me. I contacted management several times on the issue without a response. Also, after I finished training, I was assigned to a supervisor, but I had very little contact with the supervisor and was never sure about what was happening with my job. The automated scheduling system never acknowledged that I'd turned my two weeks notice in and I later received a call from the system threatening to terminate my job after my last day.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
2.0
Feb 19, 2016

Teleperformance - Awful Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There have tie ins with various companies, known as 'corporate perks', so you can get discounts on mobile phones etc.

Cons

Agents are treated like they're disposable, given no respect for the work they do. They are completely undervalued, and generally poorly paid.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

$15 an hour pay rate and it's fairly easy to land an interview and get hired on the spot.

Cons

The benefits are terrible, difficult to get approved time off, not eligible for FMLA until a year after employment, only 24 hours of paid time off, training is unorganized, penalized for having to leave early due to a medical emergency.

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 73654 - 73656 of 74,426 Reviews

Glassdoor has 100,403 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.