Pros
You will be paid substantially more than minimum wage. Overtime pay is great.
Cons
You will slowly come to hate your life. Most people at the call-center smoke or vape, and get themselves wasted after work in order to deal with the overwhelming stress of working at this place. Sometimes you will be mandated to work up to 20 hours of overtime in a week. This company provides support of horribly low quality. I was an AppleCare Advisor for 20 months, and all of our work-station computers were broken the entire time. Top-down communication was so deficient that we were rarely informed of whether any problems were being addressed for customers or for us. This company has virtually no integrity. You will probably not work here for more than a year. Half drop out in half that time.
