TP Client Associate reviews

4.2

85% would recommend to a friend

(17,130 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,130 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews
2.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great People, simple work, 40 hours

Cons

too many unnecessary changes, your opinion hardly matters

avatar
TP Response
7y
We appreciate your review. Being a customer service representative is not a job for everyone and we would like to thank you for making sure that we are providing the best service we can provide to our customers. Rest assured this is noted.
4.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Work environment is great. Nice pantry and sleeping lounge. Officemates are also nice.

Cons

Disputes on commissions. . . . . . . . . .

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TP Response
7y
Thank you for your feedback. We know that being a customer service representative comes with a lot of stress, thus we have a place where they can have fun and relax. We are glad to know that you are enjoying these facilities.
1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Full time, decent pay, opportunities to bonus

Cons

Worst place ever. I first thought it was going to be a good place to work. It hit some rough patches but i would suck it up because hey it's decent pay and it's not that bad. Then about a month ago 3weeks after i finished the training program they say surprise you're all going to be doing a different kind of job and now you're selling stuff. I had told the job recruiter at my interview that i am not the persuasive type and i did not want to sell anything. He said i wouldn't be. To top the changes we would all have to work later morning shifts. Before i finished the new training program 2 days before we were done they pulled us into a meeting that the next day we would be coming in at 2:30pm and work until 11. They said it "should be only for 2 weeks". The management was good before the switch and the supervisors i have now are hostile, scold me when i ask for help sometimes and then believe the lies the customer gives to get what they want and then the sup turns around and tells me that i am not doing my job when i just told her what i did. My manager is a 2 faced lair who tells me one thing then turns around and talks trash to a sup 5 feet from my face. This place has the highest turnover i have ever seen. Also they will try and screw you over when you're trying to collect unemployment.

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TP Response
7y
We are sorry to learn about what happened. We hope you can share this with us via http://bit.ly/TPHR-newform so that we can further investigate and take necessary actions. Thank you.
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