Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,130 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,130 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,130 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,130 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews

3.0

Sep 15, 2015

Customer Service Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay, career advancement, people are pleasant, typically you do the same tasks daily and it's pretty easy

Cons

Management, constant change, rules and policeman change day to without you being aware, management really sucks

TP Response

7y

We are sorry to find out about your experience here in TP. We aim to be transparent to our employees and at the same time make sure to secure their jobs. we hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to investigate what happened. Thank you.

1.0

Sep 3, 2015

Management needs to revamp

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training and the coaching activities are superb. Supervisors are equipped of adequate training to better handle their people in doing their jobs.

Cons

The management of Teleperformance needs to overhaul the Operation side of business. Some managers are not that good in terms of decision making. Health coverage is not that competitive.

TP Response

7y

We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you.

5.0

Aug 29, 2015

Teleperformance is indeed a great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The recruiters are very friendly and accommodating One of the best bpo companies One day process of hiring

Cons

I cannot think of any cons about this company except for one thing: the salary is above minimum wage but still offer is low. But hey! Im from the Philippines so it means that the salary's decent compared to some manegerial jobs in the country.

TP Response

7y

Thank you for your lovely review. We always make sure to provide employees a fun and friendly working environment and other benefits.

Viewing 16942 - 16944 of 17,130 Reviews

Jobs at TP

Banking Customer Service Representative - Onsite

Remote --- Customer Service Representative

Remote

View job

Remote Customer Service Representative

Remote

View job

Customer Service and Sales Representatives - Day & Evening shifts - Work from Home

Remote

View job

Remote --- Automotive Customer Service Representative

Remote

View job

TP

TP Client Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service Agent

Management needs to revamp

Teleperformance is indeed a great company

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time