Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,130 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,130 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,130 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,130 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews

2.0

Oct 1, 2015

Disorganized from the start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for an entry-level position.

Cons

As first impressions are lasting, Teleperformance got off with a bad start. They ask you to come in at X time for an interview and they would not have paperwork and/or interviewers available. If a company is not organized in their hiring process, where else are they lacking organization? Also, rarely get two days off in a row as everyone must work on Saturday.

TP Response

7y

Your concern is very alarming. We hope you can share this review with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to conduct an investigation and address the issues. Thank you.

4.0

Sep 30, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Location was great and many projects availale

Cons

building is a little old might need some renovations

TP Response

7y

Thank you for sharing and letting us know what we need to do. We hope you can share this via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to further check.

3.0

Sep 28, 2015

Receive inbound calls regarding customers accounts and help customers depending on questions and issues.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The money was awesome for what you do. You get paid $9.50 an hour during training then you're bumped up to $11.00 after. That was a major perk and also the spaces they require for their employees to unwind is pretty cool too.

Cons

The supervisors! They have favorites and they've been there for a long time so if you're new, they treat you like a less than. They also have unrealistic stats for a call center especially regarding the crap contract company they work for. Of course customers are going to give bad surveys when the services and products they pay for are horrible!

TP Response

7y

Thank you for being honest with your review. We see to it that employees are treated the same, given equal opportunities and provided the proper guidance. Favoritism is clearly not tolerated in the workplace. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue. We hope you can share this via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.

Viewing 16939 - 16941 of 17,130 Reviews

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TP

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Disorganized from the start

Customer Service Representative

Receive inbound calls regarding customers accounts and help customers depending on questions and issues.

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